Market Conduct Surveillance Task Force - (EX) - NAIC

  • As a member of a regulatory body it is important that you become involved in self-education to increase your professional knowledge and keep current on developments within the ever-changing business of insurance.

1984-2, NAIC Proc. - Report Of The (EX3) Market Conduct Surveillance Task Force Working Group On Consumer Complaint Analysis

  • Market Conduct Surveillance (EX3) Task Force
    • Subgroup on Complaint Information - 1990-1A
    • Subgroup on Life Advertising – NAIC
    • Subgroup on Life Insurance and Annuities
    • Subgroup on Life Insurance Coupled with Student Loans
    • Subgroup on Life and Health Advertising Issues
  • 1988-2, NAIC Proceedings
    • (p77) - 2. Report of Subgroup on Market Conduct Examiners Handbook
      3. Report of Subgroup on Market Conduct Data, Complaints and Examinations
      4. Report of Subgroup on Separate Market Conduct Annual Statement
      5. Report of Subgroup on Life Advertising Issues 
  • (p42) - Created in 1997 by Commissioner Koken, the Market Surveillance Division takes a proactive approach to enforcement by monitoring the insurance industry and identifying problems before they rise to the level of an enforcement action.
  • Educating both the insurance industry regarding compliance and the Insurance Department about marketplace trends is a key part of the division’s types of compliance reviews.
  • The department’s surveillance initiatives may be issue-driven or product-centered.
    • A review can involve interviewing agents or companies regarding their knowledge of a new law or regulation or about their business activities and practices.
    • Reviews also can involve sampling an agent or company’s files to determine if they comply with a particular law or provision of a law

2004 - NAIC - Market Analysis Handbook - 92p

  • ….provide illustrations based on different assumptions.
    • This would serve to demonstrate to the consumer the effect on future benefits of changes in assumptions.”  (p177)

1988-2, NAIC Proceedings - ACLI - A Statement on Behalf of the American Council of Life Insurance to the NAIC Market Conduct Surveillance (EX3) Task Force - 3p 

  • 1984  05 - NAIC - Report of the (EX3) Market Conduct Surveillance Task Force working group on consumer complaint analysis - 26p
  • Complaint analysis questionnaire : survey conducted by the Subgroup on Market Conduct Data, Complaints and Examinations of the Market Conduct Surveillance (EX3) Task Force
  • 1983-4, NAIC Proc. - Market Conduct Surveillance (EX3-c) Task Force,
  • The EX Committee also: Washington - February 5, 6, 1986
    • 1. Adopted motions adding the following charges:
      • Market Conduct Surveillance (EX3) Task Force to evaluate the Life and Health Model Regulations
  • MARKET CONDUCT SURVEILLANCE (EX3) TASK FORCE
    • 2. Continue development and study of life insurance products coupled with annuities model regulation.
    • 3. Continue development of amendments to NAIC Model Rules Governing the Advertising of Life Insurance. (p62)

1987-2, NAIC Proceedings