Sources of Information for Consumers - Walker v LSW

Matthew DeSantos - LSW’s Senior Vice-President of Distribution and Business Development (himself a former insurance agent) - DOC 792 p27>

(p123) - other ways that potential policyholders could learn .. Tax Benefits <General Info>

A I think there are many ways out there if you just speak
to generally what happens within an insurance contract.

  • But as far as the company goes, we also provide customer service internally, and we do answer a lot of questions there as it relates to the impact that withdrawals or taking money out of all our contracts would have on a particular contract.

Q Could a potential policyholder talk to their agent?
A Yes.
Q Could they call LSW or National Life customer service?
A Yes.
Q Could they discuss the issue with a tax advisor?
A Yes.
Q Or an accountant?
A Yes.
Q Or a lawyer?
A Yes.

2014 0423 – DOC 812 – Trial Transcript – Day 10 – Walker v LSW – 194p