US Chamber of Commerce

  • 1973 1120 - Congressional Record - (p37756) -
    • Courageous Stand on Consumerism, by The Chamber of Commerce President
      • Mr. Percy: Mr. President, one of the priorities facing the Congress this year is to afford 200 million American consumers improved protection against unworthy goods and services through the creation of a Consumer Protection Agency.
        • An attitude of "let the buyer beware" undermines confidence in business.
        • The consumer movement aims to elimlnate the deceptive, unfair, and unsafe practices in which only a small minority of firms persist.
      • In this connection, Edward Rust, president of the U.S. Chamber of Commerce and an outstanding member of the business community for over 33 years, has taken a courageous and progressive stand.
        • In a Chicago speech to the National Association of Life Underwriters on September 18, 1973, Mr. Rust affirmed that ''quality of product or service is a social responsibility." - NALU
        • He emphasized the need for business consumer cooperation and understanding:
          • It is more sensible for the consumer to expect perfection in everything he buys than it is for business to expect consumer acquiescence to all its shortcomings.