Whistleblowers

3.3 Communication within the insurer

  1. Examples include having an internal forum for staff to speak openly about their job challenges without fear of recrimination, an effective whistle-blowing mechanism that preserves staff confidentiality, and management proactively engaging in dialogue and taking steps to make necessary adjustments.  (p27)

2021 - IAIS - Draft Issues Paper on Insurer Culture - 32p