2022 – FSRA – Principles of Conduct for Insurance Intermediaries

[ ] - 2022 - FSRA - Principles of Conduct for Insurance Intermediaries - No. PC0044INT --- [BonkNote] --- [link] --- 21p
- Appendix B: Examples of conduct contrary to the Principles of Conduct
  - The following is a non-exhaustive list of conduct FSRA has observed that would be considered failures in following the Principles of Conduct.
- References
- CISRO Principles of Conduct for Insurance Intermediaries - 3p
- 2018 09 - CCIR-CISRO Guidance on Conduct of Insurance Business and Fair Treatment of Customers - 28p
- FSRA Guidance on the Fair Treatment of Customers in Insurance
  - fsrao.ca/regulation/guidance/fair-treatment-customers-insurance
  - Superintendent’s Guideline No. 03/18: Treating Financial Services Consumers Fairly, issued by the FSRA’s predecessor agency the Financial Services Commission of Ontario (FSCO), remains in place for the supervision of conduct in the mortgage brokering, loan and trust, and credit union and caisse populaire sectors.
- IAIS ICP 18 Intermediaries and ICP 19 Conduct of Business
- RIBO Guidance on the CISRO Principles of Conduct for Insurance Intermediaries
  - [ribo.com/broker-resources/principal-broker-handbook/]

2022 - FSRA - Comments - Consultation on Proposed Principles of Conduct for Insurance Intermediaries --- [BonkNote] --- [link]
- ID: 2022-007
- Comment Due Date - May 3, 2022