1990s – ACLI – Snippets

1990s - ACLI - Snippets

I'm going to discuss what Norm referred to as consumer disclosure forms
- To date, no state has adopted these forms.
  - Why this complete lack of action after all the effort in developing the forms?
- One possible reason is that, during the early part of the year, state insurance departments are generally busy dealing with the legislatures, which customarily are in session then.
- Also, it takes a few months for new NAIC regulations to be officially published, distributed, and adapted for individual state use.
- Many states also have been occupied with more urgent concerns, such as automobile and health insurance rates and solvency questions.
- [Bonk: "these forms" - 1990-1A, NAIC Proceedings - NAIC / LIMRA - Universal Life Disclosure Form Focus Group Summary --- [BonkNote] --- 10p

-- Tony Spano, ACLI

1990 - SOA - Quality of Life Insurance Sales Illustrations, Society of Actuaries - 16p

1990 - SOA - Quality of Life Insurance Sales Illustrations, Society of Actuaries - 16p
- ⇒ 1988-2, NAIC Proceedings - 6. Heard report on survey of states on identifying consumer/disclosure concerns regarding universal life, variable life and other interest sensitive products. <WishList>
Tony Spano, ACLI: Norm has covered a good bit of history, describing activity over a number of years. Very modestly, he did not mention that during this time he was very much at the cutting edge of developments.
- I'm going to discuss what Norm referred to as consumer disclosure forms.
  - They're also known as policy information forms.
- I'll first cover some background, then describe the forms and the major issues that arose during their development, and finish with a few words about the next step in the process.
BACKGROUND
- The policy information forms were developed by the NAIC over a period of a year and a half. The impetus for the effort came from some of the state regulators, particularly William Hager, then insurance commissioner of Iowa. Some of you may remember Mr. Hager from a few years back when he was general counsel of the AAA.
The first word about this project came at the June 1988 NAIC meeting, when a report was presented summarizing the results of a survey of the different state insurance departments on consumer disclosure concerns.
- The report cited a number of alleged abuses regarding sales illustrations for interest-sensitive products, including the following:
- Illustrations with "outrageous" interest rate assumptions.
- Current rate illustrations based on a different rate than the one currently being paid.
- Nonguaranteed elements built into the calculations. (I assume this meant that nonguaranteed items were being blended with guaranteed items in some of the calculations.)
- Unrealistic assumptions, such as increasing interest and decreasing mortality.
- Illustrations which include items not in the contract.
A regulatory working group was appointed to help remedy these abuses and enable the consumer to make more meaningful comparisons of different policies.

Ed Zimmerman, American Council of Life Insurers, expressed his concern about meaningful disclosures stating that the ACLI did not believe the proposed amendments to the Rules Governing the Advertising of Life Insurance and the Life Insurance Disclosure Model Regulation provide meaningful disclosure.
- Specifically regarding the advertising rule, Mr. Zimmerman said it would not be possible to determine which policies fall within the parameters of this proposed language.
- He questioned how institutional advertising should be dealt with.
- Mr. Zimmerman offered to have the ACLI subcommittee focus on cost disclosure issues to find an appropriate way of addressing them.
- He expressed a need for the working group to more clearly define the objectives of its work product. (p600)

1991-1A, NAIC Proceedings - Life Marketing Practices to Senior Citizens Working Group

The huge amount of resource material furnished by Gary E. Hughes, Chief Counsel, Securities of the American Council of Life Insurance has made this study far more meaningful.

1992 - LR - Banking and Insurance - Should Ever the Twain Meet?, by Emeric Fischer - 101p

One problem area in a lot of policies has been interest rates.
- A slow cumulative, very large decline in interest rates has affected everything.
Why are we getting so many complaints?
- Did the policyholder expect rates to stay the same forever?
- Did the agent or the company mislead?
- Did the policyholder think we were promising?
  - He shouldn't have, I hope he didn't.

-- Bruce E. Booker, Life of Virginia, a member of the American Council of Life Insurance (ACLI) Task Force on Cost Disclosure and the National Association of Insurance Commissioners (NAIC) Advisory Group on Illustrations

1993 - SOA - Sales Illustrations - We Can't Life With Them, But We Can't Live Without Them!, Society of Actuaries - 20p

The policyholder is taking more of the risk and the company is taking less, and we hope that's reflected in the cost to the policyholder.
But what does the policyholder know, what does he think and what does he expect is going to happen in the future?
Actuaries can do lots of things.
- We can provide the field with a clear description of the policy and how it works.

1993 - SOA - Sales Illustrations: We Can't Life With Them, But We Can't Live Without Them!, Society of Actuaries - 20p

Gene Grabowski, spokesman for the American Council of Life Insurance, the industry’s biggest trade group, said insurers acknowledge there are problems but “don’t think that drastic steps are necessary.”
In most cases, he said, agents represent policies accurately, but consumers “want to hear the positive side and don’t always hear the negative.”

1993 0910 - Los Angeles Times - Regulators Blast Insurers, Call for Reform: Consumers: A task force criticizes economic assumptions and marketing tactics used to sell life policies., by Thomas S. Mulligan - [link]

Richard Minck (ACLI) - said the most striking change in life insurance in past years was in the non-guaranteed elements.

1994-1, NAIC Proceedings

It is these concepts or the uses of the products and not the illustrations that are the difficulties here.

-- George Coleman

...chairperson of the Technical Resource Group (TRG), which is the industry advisory committee to the NAIC Disclosure Committee.
...vice president, government relations with Prudential Life Insurance Company.
...responsible for Prudential's NAIC activities with special emphasis on life insurance.
...serves as a member of the American Council of Life Insurance (ACLI) Legislative Advisory Committee, and Accelerated Benefits Working Group, Marketing Practices Task Force and is a member of several other groups.

1994 - SOA - Problems and Solutions for Product Illustrations, Society of Actuaries - 28p

Philip E. Stano, senior counsel for litigation at the American Council of Life Insurance (ACLI), has argued that the insurance fraud provisions of the 1994 law were based on a flawed premise - Congress' failure to respond in timely fashion to the savings and loan crisis of the late 1980s.
- “Congress erroneously believed that parallels could be drawn between the insurance industry's and the savings and loan industry's financial condition and the degree of criminality occurring within those industries,” Stano wrote.

1996 - CQPress.com - Insurance Fraud: Will a new crackdown reduce the losses?, By Richard L. Worsnop, October 11, 1996 – Volume 6, Issue 38 - [link]