• I am not convinced that the consumer advocates,--David Swankin excepted-- really know or speak for what the average consumer wants.
  • I fear that in the dialogue between regulators, business and consumerists, what the general public really wants may be overlooked.

--  William M. White, Connecticut General - Director of Government Regulations

1980 - SOA - Effect of Governmental Actions and Consumerism on Product Design and Pricing of the Future, Society of Actuaries - 26p