• GFIA: In addition, GFIA is concerned that the meaning of "fair treatment of consumers" may be considered different from, or in addition to, legally prescribed standards.
• IAIS: The terms “fair” and “unfair” are well established and understood in the ICPs. The paper must be read with this understanding in mind.  (p4)

2021 0823 - IAIS - Resolution of public consultation comments on draft Issues Paper on Insurer Culture, 23 June – 23 August 2021 - 46p

2021 - IAIS - Public Consultation on draft Issues Paper on Insurer Culture  ---  [BonkNote]