Walker v LSW – Insurance Regulation

2011 - LC - Walker v LSW - 2:10-cv-09198 - Document 104 - Filed 09/29/11
- re: California Insurance Commission - Complaints
  - Mr. Shapiro: Yes, your honor. And on this one I think I do need to clarify.
    - There's a fairly rigid process with the department of insurance here in California and elsewhere for complaints.
    - The complaints go to the department.
    - They send them to the insurance company.
    - The insurance company must respond. And then there's typically a few rounds of that back and forth.
    - There's a discrete complaint file.
  - (p90) - Mr. Foster: LSW will produce all documents that you sent to the California Department of Insurance that discuss 22 submissions or complaints by IUL policyholders regarding the marketing, sale, or performance of IUL.